CSA STAR Registry

Factory Labs Inc. builds multi-tenant B2B software for distributors: CRM, marketing, ERP-connected workflows, and Factory Ecomm (buyer storefront/portal).

Security posture (public Trust Center: https://factorylabs.ai/trust): - Encryption in transit (TLS 1.3) and at rest; per-tenant key wrapping for secrets - SSO / MFA on administrative consoles; RBAC - Enumerated sub-processors with regions and compliance status - OWASP ASVS L1 and CSA CAIQ self-assessments published on the Trust Center - PCI DSS SAQ-A path for card acceptance (CenPOS hosted fields / Stripe for platform billing); Secusy Quarterly ASV - Coordinated vulnerability disclosure: security@factorylabs.ai

This STAR Level 1 listing covers the Factory Labs cloud platform (SaaS). Evidence pack available under NDA via https://factorylabs.ai/trust/access.